Armored Fitness Equipment

Return Policy

Return Conditions

RMA number must be requested within 30 days of the purchase.  After receiving a return label, the package must be returned within 7 days.  Items must be returned in a reasonable like-new condition (in the original manufacturer packaging, with all accessories, components, promotional items and instruction manuals included, and free of damage, scratches, etc.). 
Items that have been damaged by use should not be returned.  Any ‘extras’ or promotional items that were included in the purchase must be returned with the order.  Generally you should return the items to us the same way we sent them to you - in the same condition and with all the original contents. Only purchases made directly from Armored Fitness Equipment or armoredfitness.com are eligible for the 30-Day Satisfaction Guarantee.  Purchases through a 3rd party dealer are not eligible and such purchased would fall under the return policy of the individual 3rd party dealer.


Shipping Refund Exclusions


Products returned within 30 days of the purchase may be qualified to have the original (see below) and return shipping fees covered.  The following limits apply to this policy


Restocking Fees


There is no restocking fee for items returned in reasonably like-new condition (as described in the Return Conditions) within 30 days.  Restrictions apply. We reserve the right to refuse to issue credit for any item that has been misused or damaged.  We also reserve the right to charge a restocking fee of up to 15% on returns with missing or damaged components, or if items are not returned in its original packaging. 


Exchanges in Case of Shipping Damage


We partner with only the most reliable carriers and apologize for any delays caused by lost or damaged packages.  We immediately work on shipping errors with our carriers and most claims are resolved within two weeks from initiation to ensure that you are completely satisfied.
 

Refunds

Product Refunds - To qualify for a refund, our Return Conditions and Return and Exchange Instructions must be followed.  If our steps are not followed, a refund will be issued in accordance with the condition of the returned merchandise minus the value of any missing items.  Refunds will not be issued before the merchandise has been received, evaluated and processed by our Returns Team.

 
Return and Exchange Instructions

We have created a hassle-free Return and Exchange process with step-by-step guidelines for your convenience.  To return or exchange an item, please follow these simple steps:


Policy Exceptions

We are unable to accept returns or exchanges on the following:


Tires are covered for one year against defects; normal wear and tear excluded.